Advertisement
Research paper| Volume 20, ISSUE 4, P174-180, November 2017

Download started.

Ok

Emergency nurses’ knowledge and self-rated practice skills when caring for older patients in the Emergency Department

  • Helen Rawson
    Correspondence
    Corresponding author at: Deakin University, School of Nursing and Midwifery, 221 Burwood Highway, Burwood, VIC 3125, Australia.
    Affiliations
    Deakin University, Geelong, School of Nursing and Midwifery,75 Pigdons Road, Waurn Ponds, VIC 3126, Australia

    Deakin University, Centre for Quality and Patient Safety Research, School of Nursing and Midwifery, 221 Burwood Highway, Burwood, VIC 3125, Australia

    Centre for Quality and Patient Safety Research, Monash Health Partnership, Clayton, VIC, Australia
    Search for articles by this author
  • Paul N. Bennett
    Affiliations
    Deakin University, Geelong, School of Nursing and Midwifery,75 Pigdons Road, Waurn Ponds, VIC 3126, Australia

    Satellite Healthcare Inc, San Jose, CA, USA
    Search for articles by this author
  • Cherene Ockerby
    Affiliations
    Centre for Quality and Patient Safety Research, Monash Health Partnership, Clayton, VIC, Australia
    Search for articles by this author
  • Alison M. Hutchinson
    Affiliations
    Deakin University, Geelong, School of Nursing and Midwifery,75 Pigdons Road, Waurn Ponds, VIC 3126, Australia

    Deakin University, Centre for Quality and Patient Safety Research, School of Nursing and Midwifery, 221 Burwood Highway, Burwood, VIC 3125, Australia

    Centre for Quality and Patient Safety Research, Monash Health Partnership, Clayton, VIC, Australia
    Search for articles by this author
  • Julie Considine
    Affiliations
    Deakin University, Geelong, School of Nursing and Midwifery,75 Pigdons Road, Waurn Ponds, VIC 3126, Australia

    Deakin University, Centre for Quality and Patient Safety Research, School of Nursing and Midwifery, 221 Burwood Highway, Burwood, VIC 3125, Australia

    Centre for Quality and Patient Safety Research, Eastern Health Partnership, Box Hill, VIC, Australia
    Search for articles by this author
Published:September 08, 2017DOI:https://doi.org/10.1016/j.aenj.2017.08.001

      Abstract

      Background

      Older adults are high users of emergency department services and their care requirements can present challenges for emergency nurses. Although clinical outcomes for older patients improve when they are cared for by nurses with specialist training, emergency nurses’ knowledge and self-assessment of care for older patients is poorly understood.

      Aim

      To assess emergency nurses’ knowledge and self-rating of practice when caring for older patients.

      Methods

      A cross-sectional self-report survey of emergency nurses (n = 101) in Melbourne, Australia.

      Results

      Mean scores were 12.7 (SD 2.66) for the 25-item knowledge of older persons questionnaire, and 9.04 (SD 1.80) for the 15-item gerontic health related questions. Scores were unaffected by years of experience as a registered nurse or emergency nurse. More than 80% of nurses rated themselves as ‘very good’ or ‘good’ in assessing pain (94.9%), identifying delirium (87.8%), and identifying dementia (82.8%). Areas with a ‘poor’ ratings were identifying depression (46.5%), assessing polypharmacy (46.5%) and assessing nutrition (37.8%).

      Conclusions

      There was variation in knowledge and self-rating of practice related to care of older patients. The relationship between knowledge and self-ratings of practice in relation to actual emergency nursing care of older people and patient outcomes warrants further exploration.

      Keywords

      To read this article in full you will need to make a payment

      Purchase one-time access:

      Academic & Personal: 24 hour online accessCorporate R&D Professionals: 24 hour online access
      One-time access price info
      • For academic or personal research use, select 'Academic and Personal'
      • For corporate R&D use, select 'Corporate R&D Professionals'

      Subscribe:

      Subscribe to Australasian Emergency Care
      Already a print subscriber? Claim online access
      Already an online subscriber? Sign in
      Institutional Access: Sign in to ScienceDirect

      References

        • Arendts G.
        • Lowthian J.
        Demography is destiny: an agenda for geriatric emergency medicine in Australasia.
        Emerg Med Australas. 2013; 25: 271-278
        • Considine J.
        • Smith R.
        • Hill K.
        • Weiland T.
        • Gannon J.
        • Behm C.
        • et al.
        Older peoples’ experience of accessing emergency care.
        Australas Emerg Nurs J. 2010; 13: 61-69
      1. 3222.0–Population Projections, Australia, 2012 (base) to 2101.
        2013 ([cited 21 September 2016]. Available from: http://www.abs.gov.au/AUSSTATS/abs@.nsf/mf/3222.0.)
        • Leonard C.
        • Bein K.J.
        • Latt M.
        • Muscatello D.
        • Veillard A.-S.
        • Dinh M.M.
        Demand for emergency department services in the elderly: an 11 year analysis of the Greater Sydney Area.
        Emerg Med Australas. 2014; 26: 356-360
        • Lowthian J.A.
        • Curtis A.J.
        • Jolley D.J.
        • Stoelwinder J.U.
        • McNeil J.J.
        • Cameron P.A.
        Demand at the emergency department front door: 10-year trends in presentations.
        Med J Aust. 2012; 196: 128-132
        • Boltz M.
        • Parke B.
        • Shuluk J.
        • Capezuti E.
        • Galvin J.E.
        Care of the older adult in the emergency department: nurses views of the pressing issues.
        Gerontologist. 2013; 53: 441-453
        • Shankar K.N.
        • Bhatia B.K.
        • Schuur J.D.
        Toward patient-centered care: a systematic review of older adults' views of quality emergency care.
        Ann Emerg Med. 2014; 63 (e1): 529-550
        • Markham D.
        • Graudins A.
        Characteristics of frequent emergency department presenters to an Australian emergency medicine network.
        BMC Emerg Med. 2011; 11: 21
        • Fry M.
        • Fitzpatrick L.
        • Considine J.
        • Shaban R.Z.
        • Curtis K.
        Emergency department utilisation among older people with acute and/or chronic conditions: a multi-centre retrospective study.
        Int Emerg Nurs. 2016;
        • Australian Institute of Health Welfare
        Emergency department care 2015-16: Australian hospital statistics.
        AIHW, Canberra2016
        • Ferguson C.
        • Woodward J.
        • Conroy S.
        Operationalising frailty definitions in the emergency department: a mapping exercise.
        J Nutr Health Aging. 2009; 13: 266
        • Gallagher R.
        • Gallagher P.
        • Roche M.
        • Fry M.
        • Chenoweth L.
        • Stein-Parbury J.
        Nurses' perspectives of the impact of the older person on nursing resources in the emergency department and their profile: a mixed methods study.
        Int Emerg Nurs. 2015; 23: 312-316
        • Aminzadeh F.
        • Dalziel W.B.
        Older adults in the emergency department: a systematic review of patterns of use, adverse outcomes, and effectiveness of interventions.
        Ann Emerg Med. 2002; 39: 238-247
        • Banerjee A.
        • Dehnadi H.
        • Mbamalu D.
        The impact of very old patients in the ED.
        Br J Healthc Manag. 2011; 17: 72-74
        • Johanna Briggs Institute
        Age-friendly nursing interventions in the management of older people in emergency departments.
        Nurs Health Sci. 2012; 2: 272-274
        • Boltz M.
        • Capezuti E.
        • Bowar-Ferres S.
        • Norman R.
        • Secic M.
        • Kim H.
        • et al.
        Hospital nurses' perception of the geriatric nurse practice environment.
        J Nurs Scholarsh. 2008; 40: 282-289
        • Deasey D.
        • Kable A.
        • Jeong S.
        Influence of nurses' knowledge of ageing and attitudes towards older people on therapeutic interactions in emergency care: a literature review.
        Australas J Ageing. 2014; 33: 229-236
        • Kelley M.L.
        • Parke B.
        • Jokinen N.
        • Stones M.
        • Renaud D.
        Senior-friendly emergency department care: an environmental assessment.
        J Health Serv Res Policy. 2011; 16: 6-12
        • Shanley C.
        • Sutherland S.
        • Stott K.
        • Tumeth R.
        • Whitmore E.
        Increasing the profile of the care of the older person in the ED: a contemporary nursing challenge.
        Int Emerg Nurs. 2008; 16: 152-158
        • Pearce S.
        • Rogers-Clark C.
        • Doolan J.M.
        A comprehensive systematic review of age-friendly nursing interventions in the management of older people in emergency departments.
        JBI Libr Syst Rev. 2011; 9: 679-726
        • Faulkner D.
        • Law J.
        The ‘unnecessary' use of emergency departments by older people: findings from hospital data, hospital staff and older people.
        Aust Health Rev. 2015; 39: 544-551
        • Roethler C.
        • Adelman T.
        • Parsons V.
        Assessing emergency nurses' geriatric knowledge and perceptions of their geriatric care.
        J Emerg Nurs. 2011; 37: 132-137
        • Dawood M.
        • Dobson A.
        • Banerjee J.
        Treatment of older people in emergency departments.
        Emerg Nurse Nurse. 2011; 19: 18-19
        • Brymer C.
        • Cavanagh P.
        • Denomy E.
        • Wells K.
        • Cook C.
        The effect of a geriatric education program on emergency nurses.
        J Emerg Nurs. 2001; 27: 27-32
        • Kihlgren A.L.
        • Nilsson M.
        • Sorlie V.
        Caring for older patients at an emergency department ? emergency nurses' reasoning.
        J Clin Nurs. 2005; 14: 601-608
        • Palmore E.
        The Facts on Aging Quiz.
        2nd ed. Springer, New York1998
        • Pachana N.A.
        • Helmes E.
        • Gudgeon S.
        An Australian facts on ageing quiz.
        Aust J Ageing. 2012; (n/a-n/a)
        • Courtney M.
        • Tong S.
        • Walsh A.
        Older patients in the acute care setting: rural and metropolitan nurses' knowledge, attitudes and practices.
        Aust J Rural Health. 2000; 2: 94-102
        • Hope K.W.
        Nurses' attitudes towards older people: a comparison between nurses working in acute medical and acute care of elderly patient settings.
        J Adv Nurs. 1994; 20: 605-612
        • Huber M.
        • Reno B.
        • McKenney J.
        Long-term care personnel assess their attitudes and knowledge of the older adult.
        J Adv Nursing. 1992; 17: 1114-1121
        • Wilkes L.
        • LeMiere J.
        • Walker E.
        Nurses in an acute care setting: attitudes to and knowledge of older people.
        Geriaction. 1998; 16: 9-16
        • Désy P.M.
        • Prohaska T.R.
        The geriatric emergency nursing education (GENE) course: an evaluation.
        J Emerg Nurs. 2008; 34: 396-402
      2. IBM-Corporation. IBM SPSS (Statistical Package for Social Sciences) Statistics for Windows, Version 22.0.
        22.0 ed. IBM Corporation, Armonk, NY2013
        • Tierney A.J.
        • Lewis S.J.
        • Vallis J.
        Nurses' knowledge and attitudes towards older patients admitted to acute orthopaedic wards.
        Int J Orthop Trauma Nurs. 1998; 2: 67-75
        • Parke B.
        • Hunter K.F.
        The care of older adults in hospital: if it's common sense why isn't it common practice?.
        J Clin Nurs. 2014; 23: 1573-1582
        • McCabe M.P.
        • Karantzas G.C.
        • Mrkic D.
        • Mellor D.
        • Davison T.E.
        A randomized control trial to evaluate the beyondblue depression training program: does it lead to better recognition of depression?.
        Int J Geriatr Psychiatry. 2013; 28: 221-226
        • Planton J.
        • Edlund B.J.
        Strategies for reducing polypharmacy in older adults.
        J Gerontol Nurs. 2010; 36: 8-12
        • Knight P.V.
        The importance of nutrition in older adults.
        Eur Geriatric Med. 2011; 2: 65-66
        • Patel K.V.
        • Guralnik J.M.
        • Dansie E.J.
        • Turk D.C.
        Prevalence and impact of pain among older adults in the United States: findings from the 2011 National Health and Aging Trends Study.
        PAIN®. 2013; 154: 2649-2657
        • Denny D.L.
        • Guido G.W.
        Undertreatment of pain in older adults: an application of beneficence.
        Nurs Ethics. 2012; 19: 800-809
        • Mędrzycka-Dąbrowska W.A.
        • Dąbrowski S.
        • Basiński A.
        • Pilch D.
        Perception of barriers to postoperative pain management in elderly patients in Polish hospitals with and without a Hospital Without Pain Certificate–a multi-center study.
        Arch Med Sci: AMS. 2016; 12: 808-818
        • Todd K.H.
        • Ducharme J.
        • Choiniere M.
        • Crandall C.S.
        • Fosnocht D.E.
        • Homel P.
        • et al.
        Pain in the emergency department: results of the pain and emergency medicine initiative (PEMI) multicenter study.
        J Pain. 2007; 8: 460-466
        • Palonen M.
        • Kaunonen M.
        • Helminen M.
        • Astedt-Kurki P.
        Discharge education for older people and family members in emergency department: a cross-sectional study.
        Int Emerg Nurs. 2015; : 306
        • Han C.
        • Barnard A.
        • Chapman H.
        Emergency department nurses' understanding and experiences of implementing discharge planning.
        J Adv Nurs. 2009; 65: 1283-1292
        • Needleman J.
        • Buerhaus P.
        • Mattke S.
        • Stewart M.
        • Zelevinsky K.
        Nurse-staffing levels and the quality of care in hospitals.
        N Engl J Med. 2002; 346: 1715-1722
        • Lake E.T.
        Development of the practice environment scale of the nursing work index.
        Res Nurs Health. 2002; 25: 176-188
        • Aiken L.
        • Sochalski J.
        • Lake E.
        Studying outcomes of organizational change in health services.
        Med Care. 1997; 35: NS6-NS18
        • Shanley C.
        • Sutherland S.
        • Tumeth R.
        • Stott K.
        • Whitmore E.
        Caring for the older person in the emergency department: the ASET program and the role of the ASET clinical nurse consultant in South Western Sydney, Australia.
        J Emerg Nurs. 2009; 35: 129-133
        • Hwang U.
        • Shah M.N.
        • Han J.H.
        • Carpenter C.R.
        • Siu A.L.
        • Adams J.G.
        Transforming emergency care for older adults.
        Health Aff (Millwood). 2013; 32: 2116-2121
        • Hastings S.N.
        • Heflin M.T.
        A systematic review of interventions to improve outcomes for elders discharged from the emergency department.
        Acad Emerg Med. 2005; 12: 978-986
        • Basic D.
        • Conforti D.A.
        A prospective, randomised controlled trial of an aged care nurse intervention within the Emergency Department.
        Aust Health Rev. 2005; 29: 51-59
        • Corbett H.M.
        • Lim W.K.
        • Davis S.J.
        • Elkins A.M.
        Care coordination in the Emergency Department: improving outcomes for older patients.
        Aust Health Rev. 2005; 29: 43-50